POST api/SupportModule/UpdateTicketStatus

Request Information

URI Parameters

None.

Body Parameters

SupportModule_staff_TicketStatusChangeModel

Name	Type	Additional information
DBNo	integer	None.
AppNo	integer	None.
SupportTicketID	integer	Required Range: inclusive between 1 and 2147483647
TicketCode	string	Required
TicketStatus	string	Required
ActionStatus	integer	Required Range: inclusive between 1 and 2147483647
IsReasonRequired	boolean	None.
StatusReason	string	None.
UserID	integer	Required Range: inclusive between 1 and 2147483647

Request Formats

application/json, text/json

Sample:

{
  "DBNo": 1,
  "AppNo": 1,
  "SupportTicketID": 1,
  "TicketCode": "sample string 2",
  "TicketStatus": "sample string 3",
  "ActionStatus": 4,
  "IsReasonRequired": true,
  "StatusReason": "sample string 6",
  "UserID": 7
}

application/xml, text/xml

Sample:

<SupportModule_staff_TicketStatusChangeModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BusinessAccessLayer.Model.SupportModule">
  <ActionStatus>4</ActionStatus>
  <AppNo>1</AppNo>
  <DBNo>1</DBNo>
  <IsReasonRequired>true</IsReasonRequired>
  <StatusReason>sample string 6</StatusReason>
  <SupportTicketID>1</SupportTicketID>
  <TicketCode>sample string 2</TicketCode>
  <TicketStatus>sample string 3</TicketStatus>
  <UserID>7</UserID>
</SupportModule_staff_TicketStatusChangeModel>

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

Result

Name	Type	Additional information
Status	ResultStatus	None.
Message	string	None.
Data	Object	None.

Response Formats

application/json, text/json

Sample:

{
  "Status": 100,
  "Message": "sample string 1",
  "Data": {}
}

application/xml, text/xml

Sample:

<Result xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/BusinessAccessLayer.Generics">
  <Data />
  <Message>sample string 1</Message>
  <Status>Success</Status>
</Result>